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COVID-19 FAQ

What ways can I view an apartment or property without visiting the property?

  • Take a look at our Photo Gallery on our website
  • Check out our Floor Plans on our website
  • View our Videos and 3D Tours on our website*
  • Contact our leasing office via phone or the Contact Us form for a virtual tour

How can I contact the office electronically?

Can I still move in or move out as scheduled?

  • Absolutely! Contact the office by phone or our Contact Us page on the website

Is there staff in the office?

  • Yes. Our office hours have not changed – We are available to speak over the phone or email!

How can I pay my rent if I can’t come into your office?

  • You can use the RENTCafe Resident Portal App or login to the Resident Portal via the website Home page
    • If you do not have a Resident Portal account setup, please contact the office and our staff will be more than happy to assist you in setting up your account
  • You can use the outdoors Leasing Office drop box to drop your Check or Money Order

Are amenities open?

  • All indoor community amenities are closed at this time. Laundry rooms will remain open until further notice

How are maintenance issues being handled?

  • For the time being, we will only be addressing Emergency Work Orders
    • Click Here to see a full list of what qualifies as Emergency Work Orders

How can I submit a work order if I can’t come into your office?

  • You can use the RENTCafe Resident Portal App or login to the Resident Portal via the website Home page
  • You can call or email the office to speak with someone

*Only available at select properties

Visit www.LandmarkNational.com to see a full listing of all Landmark properties in your area!